FAQ

We have collected all the information that you may need at the conference into one big piece of news: from how to get to the venue and where to eat, to accounting and travel expenses.

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Event hashtag:#HLArmenia2022

There is a lot of information that can be useful to you at the conference: from how to get to the venue of the event and where to eat, ending with accounting and travel expenses. Therefore, we have made for you a small table of contents on the article:

HighLoad++ Armenia 2022

HighLoad++ Armenia will be held on December 15 and 16, 2022 in Yerevan at the Marriott Hotel (1 Amiryan St.).
The opening of the event will take place on December 15 at 10:00. Registration opens at 08:30 am and does not close.
The duration of the conference is two full days. The first talk starts daily at 10:00 and the last one ends at 18:00.
The duration of the reports is 40-50 minutes, including answers to questions.

Program and schedule

Q: Where can I find the conference schedule?
A: The schedule can be found on the conference website, as well as in the abstract brochure and on the participant's badge.

Q: Is there a schedule in the pdf version?
A: Yes, there is. The PDF version can be found and downloaded from the conference website.

Q: What time does the conference start and end?
A: Registration starts at 09:00, the conference opens at 10:00, presentations begin at 10:00, and the program ends at 18:00.

How to get there

Q: Where to go?
A: Armenia Marriott Hotel Yerevan: 1 Amiryan St, Yerevan 0010
The Marriott Hotel is located in the center of Yerevan, on Republic Square.

Q: How to get there from the airport?
A: Yerevan airport is called Zvartnots. Its terminals are located 12 kilometers from the city. To get to the Marriott, you can use public transportation services, order a taxi or rent a car.

Q: How to get there by public transport from Zvartnots airport?
A: One bus and several minibuses run from the airport to the center and back. Bus number 201 makes a route from Zvartnots to Freedom Square daily, but not around the clock. This option is not suitable for those who arrive in the city in the evening or at night: the bus runs from 07:30 to 18:00. The trip from end to end will take about forty minutes. The ticket costs 300 AMD.
For the same money you can get on the minibus. There is more choice here than in the case of the bus: routes No. 107 and No. 108 are suitable. One goes to the Barekamutyun station, going around the city on the outskirts. The second - to the railway station through the center. The journey takes half an hour. This option is not suitable for those who came to the city with suitcases - there is no place for them in the minibus. But minibuses have one advantage over buses: they run from 6:00 to 00:00.
From the bus stop to the central entrance of the Marriott hotel, you need to walk from 7 to 18 minutes, depending on the chosen route. You can see the route options on the map.

Q: How to get there by car from Zvartnots Airport?
A: For those who arrive very early in the morning, late in the evening or at night, a taxi is the only available option. There are several services in Yerevan including Yandex.Taxi. It takes about 20 minutes to drive from the airport to the hotel. The cost of the trip is around 1900 AMD.
B: Renting a car is a good idea if you have to travel around the city or outside of it. The most convenient way is to book transport in advance, even before arriving in Yerevan. You can see the options of companies for renting a car at the airport on the website.

Q: How to get there by public transport?
A: Near the main entrance to the hotel (2 minutes walk) there is a public transport stop “Republic Square”. Buses and minibuses come to the stop from all over Yerevan. You can see the list of routes on the map.

Q: Is there parking there?
A: Free secure parking is available to conference participants at the Marriott Hotel. There are few parking spaces, so we recommend arriving early or using a taxi or public transport.

A brief guide to Yerevan for HighLoad++ Armenia participants

Q: What about payment methods?
A: You can use VISA or MasterCard* credit cards to pay for any expenses. If you prefer paying in cash, you can withdraw your money from numerous ATMs located all around Yerevan. Check with your bank to see what other options or limitations you may have in Armenia. 

* Note that VISA and MasterCard cards issued in Russia are suspended from use. However, MIR cards are operational and accepted by Yerevan’s establishments.

Q: What about restaurants?
A: Almost all restaurants accept credit cards and cash. You should be aware that all food establishments will add a 10% service charge to your bill. A service charge does not equal tips, so if you want to tip your server, you need to pay extra in addition to the bill.

Q: What about telephone communications?
A: We recommend you to install a digital eSIM card and use Viva MTS network provider. You can learn more about the eSIM here. If you already have a physical SIM inserted in your phone and an eSIM card of another country, you can still get an Armenian eSIM card (up to 10 e-SIMs on Android phones and 8 eSIMs on iPhones). You can also buy a physical SIM card, but you will need to provide your ID. The employees speak Russian/English, so you don’t have to worry about the language barrier. You can pay in cash or by credit card. In order to top up your local SIM card you need to buy recharge cards.

Q: What about Taxi?
A: We recommend using Yandex.Taxi or gg. Both services allow payment in cash or via credit card, provided it is linked to your account in the app. You may use the nearest available taxi on the street, but it’s better to use Yandex.Taxi to avoid potential miscommunication.

Registration and badges

Q: What documents are needed to attend the conference?
A: Any document that proves your identity. You can also print an electronic ticket from your personal account or the creators of the application (the one who paid for the application) - or ask your booking manager (if someone was buying the ticket for you) - this is not necessary, but it can speed up the registration process.

Q: Where can I find tickets?
A: There is a link to tickets in your personal account — conf.ontico.pro/tickets.html. If you are the customer of the application, the system shows you the tickets of all your participants. If you are a participant, then only personally yours.

Q: Do I need to print tickets?
A: No, it is also possible to pass through the lists of participants. A printed ticket with a code will speed up the process. If you are printing a ticket through the Internet Explorer browser, then you need to click on the Print background Colors checkbox when printing.

Q: What should I do if there is a mistake in the name or company in the badge?
A: Go to the check-in desk and ask for a badge reprint.

Q: If I'm late, how do I check in?
A: The registration is open all the time, you will be registered.

Handouts

Q: At the check-in desk they gave me only a badge, but where is the rest of the handout?
A: Each participant of the conference will definitely receive a badge at the registration desk (with it you will be able to enter the conference territory). The rest of the handouts: a pen, a notebook, a brochure with abstracts can be found on the conference territory, right after the entrance.

Lunches, coffee breaks and cafes

Q: Will there be food?
A: Absolutely! And coffee, tea and snacks will be handed out all day long! Yes, yes, we have a permanent coffee break! Now no one will leave hungry ;)

Communication at HighLoad++ Armenia 2022

It is very important that we all be in a single information space! So you can quickly receive notifications from us, get to know each other, ask questions, and generally use the conference as efficiently as possible.

  • Telegram chat with conference participants
  • Telegram channel with organizational and other useful information

Documentation

Q: When will the closing documents be available?
A: Closing documents (original invoice of the offer and act) we will issue at the Conference or after it upon written request.

Q: How can I order closing documents for the Conference?
A: You need to order documents at the Headquarters (look for us on the diagram). Be sure to indicate the application number and full name (for individuals) or account number (for legal entities).

Q: What should be in a written request?
A: In a written request for closing documents, there must be a real delivery address, contact person and phone number of the contact person, because we send documents only by courier service.

Q: How to get a stumped travel certificate?
A: We have not issued travel allowances since 2014. But if you still need it, then you must bring it with you, we will make you a stump.

Q: Do you provide participation letters?
A: Yes, we provide. It can be obtained from the Conference. To do this, you need to order it at the Information Desk. Be sure to include the application number and full name.

Site layout. Where to find something?

  • Firstly, the brochure will have a scheme;
  • Secondly, you can ask any employee-organizer and get an answer;
  • Thirdly, you can ask a question in the Telegram chat.

Q: Where can I leave my clothes or outdoor shoes? In the cloakroom?
A: Yes, heavy items, suitcases and outdoor shoes in a bag can be left in the cloakroom, where exactly you can ask at check-in.

Online Participation

Q: Where can I watch the broadcast?
A: Online platform website will be launched in November. Viewing is available to authorized members who have purchased this service. If there will be problems with the video - write to support@ontico.pro or https://t.me/HighLoadIntSupport.
The broadcast will be available only during the days of the conference, at other times there will be a splash screen on the site. After the end of the conference, within 1-2 weeks, you will have access to the video recordings of the event in your personal account.

Q: How do I know if I have access to the online platform and broadcast?
A: Log in to the online platform using your login and password to the system.
Important: if you bought tickets for your employees, or if you bought a ticket for you, check that your e-mail is indicated in the application in your personal account. It is the e-mail that is the login for entering the broadcast site.
If you do not have an application, but have a ticket for the conference, this is OK, then you are in the system
ONLY the one who made and paid for the application can enter your e-mail in the application. Well, we also can :) https://t.me/HighLoadIntSupport

Q: What does an online conference consist of? Are all talks broadcast?
A: Online broadcast will include:

  • halls with talks;
  • performances of partners from the demo scene;
  • events prepared specifically for online. They are placed in the schedule in the "Online" column.

We will not broadcast meetups and workshops.

Q: Can I watch the broadcast from multiple devices?
A: No.

Q: How can I ask questions to the speakers?
A: You can write questions in the telegram chat of each room. We do not guarantee that the speaker will answer, but there is a chance that someone else from the participants will answer.

Q: Broadcast does not work! SOS!
A: If there are problems with the video, write to support@ontico.pro or https://t.me/HighLoadIntSupport. Let's fix!

Contacts of the organizers

For any questions, contact us to email: support@ontico.pro or https://t.me/HighLoadIntSupport

 

See you at the conference!